Last Updated: March 6, 2026

Thank you for shopping with Drop Fresh Filters. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review our refund and return policy below.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

To start a return, please contact our support team with your order number and reason for the return.

Non-Returnable Items

The following items may not be eligible for return:

• Used or damaged products
• Items returned without original packaging
• Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, your refund will be processed to your original payment method.

Please note that it may take several business days for your bank or credit card provider to process the refund.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.

Return Shipping

Customers are responsible for return shipping costs unless the product arrives damaged or defective.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: support@dropfreshfilters.com